Hybrid CGL Claims Specialist - Litigation & Resolution

Zurich North America; Omaha (NE); Hybrid; USD 60,000 - 98,000; Full time

Job summary

Zurich North America is seeking an experienced Litigation Claims Specialist for its Commercial General Liability team. This role offers a flexible hybrid work model with occasional in-office attendance across multiple U.S. offices, including Omaha, NE.

You will manage multi-party commercial lines claims of moderate to high exposure, following best practices to ensure efficient handling and a top-notch customer experience. Strong communication and analytical skills are essential.

Qualifications

• Bachelor’s Degree and 3+ years in Claims or Insurance OR Zurich Apprentice with 3+ years in Claims.
• Zurich Claims Training Program with 3+ years in Claims OR High School Diploma with 5+ years in Claims and required adjuster license(s).
• Knowledge of insurance regulations, markets and products; good communication skills.

Responsibilities

• Manage multi-party commercial lines claims with moderate to high exposure within assigned authority levels.
• Follow established best practices and protocols to ensure claims are handled efficiently and effectively.
• Deliver a high-quality, customer-focused claims experience.

Skills

Verbal and written communication

Litigation management

Analytical thinking

Time management

Education

Bachelor’s Degree

Zurich Certified Insurance Apprentice

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Zurich North America is seeking an experienced Litigation Claims Specialist for its Commercial General Liability team. This role offers a flexible hybrid work model with occasional in-office attendance across multiple U.S. offices, including Omaha, NE.

You will manage multi-party commercial lines claims of moderate to high exposure, following best practices to ensure efficient handling and a top-notch customer experience. Strong communication and analytical skills are essential.