Hybrid Commercial Claims Specialist (CGL)

Zurich North America; Rocky Hill (CT); Hybrid; USD 60,000 - 98,000; Full time

Job summary

Zurich North America is seeking an experienced Litigation Claims Specialist to join our Commercial General Liability team. This hybrid role offers flexibility with occasional in-office attendance and can be based at multiple US offices, including Rocky Hill, CT.

Under moderate direction, you will handle multi-party CGL claims of moderate to high exposure, follow established protocols, and deliver a high-quality, customer-focused claims experience.

Qualifications

• Bachelor’s Degree and 3+ years in Claims or Insurance, or equivalent Zurich program.
• Must obtain and maintain required adjuster license.
• Knowledge of insurance regulations, markets and products.
• Microsoft Office experience.

Responsibilities

• Manage multi-party commercial lines claims with moderate to high exposure within assigned authority levels.
• Follow established best practices and protocols to ensure efficient, high-quality claims handling.
• Deliver a consistent, customer-focused claims experience.

Skills

Strong analytical skills

Negotiation strategy

Verbal and written communication

Time management

Multi-tasking

Team collaboration

Education

Bachelor's Degree

Zurich Certified Insurance Apprentice

Zurich Claims Training Program

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Zurich North America is seeking an experienced Litigation Claims Specialist to join our Commercial General Liability team. This hybrid role offers flexibility with occasional in-office attendance and can be based at multiple US offices, including Rocky Hill, CT.

Under moderate direction, you will handle multi-party CGL claims of moderate to high exposure, follow established protocols, and deliver a high-quality, customer-focused claims experience.