Hybrid Senior Inventory Product & AI Ops Lead

Compass; New York (NY); Hybride; USD 142 000 - 158 000; Plein temps

Avantages offerts par ce poste

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Résumé du poste

Compass International Holdings is seeking a Lead, Inventory Product, Data & Ops to ensure inventory programs work as promised across MLS, agent platforms, and portals. You will help build AI-driven testing, validation, and governance for scale.

Reporting to the Director, Inventory Product, Data & Ops, you will own the testing engine, coordinate cross-functional teams, and document results. This hybrid role blends product insight with technical execution to deliver reliable, compliant listings at

Qualifications

• 4+ years in product operations, business or technical operations, QA, strategy and operations, or a similar role in a technology-driven environment
• A true hybrid of business and technical: you can explain a product issue's impact to a brand leader and walk an engineer through reproduction steps in the same afternoon
• Hands-on experience vibe coding, stress testing, and deploying AI automations that run in production and that other people depend on (e.g., LLM APIs, agentic workflows, workflow platforms like n8n, Zapier, Make, or Workato, or Python scripting), with specific examples of processes you handed to AI and how you kept them accurate

Responsabilités

• Own day-to-day execution of QA testing and quality validation (including secret shopping) for inventory products across the MLS, agent platform, brand websites, and portals
• Build and maintain standard testing practices: test plans, scenario libraries, pass/fail criteria, defect severity levels, and readout templates, so every test runs the same way no matter who runs it
• Coordinate offshore testing teams: scope the work, write clear test instructions, set turnaround expectations, and review output against a quality bar
• Partner with Product and Engineering as new features approach release; read requirements, map the scenarios and edge cases that need coverage (by brand, market, MLS rule set, listing status, and seller instruction), and get tests designed before launch rather than after
• Organize test readouts: synthesize results, prioritize defects by business impact, and bring a clear recommendation to the Director, Product, and brand stakeholders
• Track defects to resolution and confirm fixes in production through regression testing
• Apply AI to testing itself, from generating scenario coverage off a requirements doc to automating repeatable checks and secret shopping
• Support technical readiness for new launches by validating that products work as expected before they reach agents

Connaissances

QA testing

AI automation

Data analysis

SQL

Looker/Tableau

Jira

Documentation

Cross-functional collaboration

Outils

LLM APIs

n8n

Zapier

Make

Workato

Python scripting

Jira

Description du poste

Compass International Holdings is seeking a Lead, Inventory Product, Data & Ops to ensure inventory programs work as promised across MLS, agent platforms, and portals. You will help build AI-driven testing, validation, and governance for scale.

Reporting to the Director, Inventory Product, Data & Ops, you will own the testing engine, coordinate cross-functional teams, and document results. This hybrid role blends product insight with technical execution to deliver reliable, compliant listings at