Hybrid Senior Digital Process & Operations Leader

Raymond James & Associates; Saint Petersburg (FL); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Raymond James & Associates in Saint Petersburg, FL seeks an Operations Manager to lead multiple departments within processing units, aligning process improvements with strategic goals. This hybrid role combines in-office collaboration at HQ with remote work flexibility.

You will drive roadmaps, oversee critical teams like Smart Forms and PDF Forms, and mentor staff to meet annual objectives while partnering with IT, business units, and vendors.

Qualifications

• Minimum Bachelor's degrees in accounting, business administration, or finance.
• HS diploma required.
• Experience in financial services is preferred.

Responsibilities

• Manage a significant operational area for the organization.
• Oversee short- and medium-term service operations for several departments or units.
• Oversee Smart Forms and PDF Forms teams, including roadmaps and enhancements.
• Develop and manage product and technology roadmaps with business units, IT, and vendors.
• Communicate internal plans and link to organizational mission.
• Identify opportunities to improve processes via technology and standardization.
• Lead performance reporting and accountability for direct reports.

Skills

Verbal communication

Client service

Process optimization

Strategic planning

Product management

Stakeholder management

Education

Accounting degree

Business Administration degree

Finance degree

High School Diploma

Job description

Raymond James & Associates in Saint Petersburg, FL seeks an Operations Manager to lead multiple departments within processing units, aligning process improvements with strategic goals. This hybrid role combines in-office collaboration at HQ with remote work flexibility.

You will drive roadmaps, oversee critical teams like Smart Forms and PDF Forms, and mentor staff to meet annual objectives while partnering with IT, business units, and vendors.