Hybrid Senior Customer Service & Inventory Specialist

Concordance Healthcare Solutions LLC; Earth City (MO); Híbrido; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid vacation

Paid holidays

Disability insurance

Descripción de la vacante

Concordance Healthcare Solutions LLC in Earth City, MO, is seeking an Advanced Customer Service Specialist to manage daily customer needs, monitor inventory, and support back-office tasks to sustain a 99%+ fill rate. The role emphasizes analytical work and collaboration across departments, with a path toward a hybrid in-office/remote schedule.

Preference given to candidates with hospital/customer service experience, AS/400 familiarity, and strong Excel/Word skills.

Formación

• Associate's Degree or 3 years' experience in customer service or related field.
• Proficient with Excel and Word; AS 400 experience a plus.
• Excellent communication skills; detail oriented and analytical.

Responsabilidades

• Provide general customer service to commercial customers, hospitals, including pricing, orders/returns, and website support.
• Serve as liaison between operations and customers to resolve order issues.
• Assist customers with stocking levels, item usage, and product changes.
• Resolve backorders and shortages; communicate with manufacturers and sales teams.

Conocimientos

Customer service

Inventory management

Excel

Word

AS/400

Typing

Data entry

Communication skills

Analytical thinking

Multitasking

Educación

Associate's degree

Herramientas

AS/400

Descripción del empleo

Concordance Healthcare Solutions LLC in Earth City, MO, is seeking an Advanced Customer Service Specialist to manage daily customer needs, monitor inventory, and support back-office tasks to sustain a 99%+ fill rate. The role emphasizes analytical work and collaboration across departments, with a path toward a hybrid in-office/remote schedule.

Preference given to candidates with hospital/customer service experience, AS/400 familiarity, and strong Excel/Word skills.