Hybrid Senior Business Systems Analyst — Lead Projects

Oliver James Group; Farmington Hills (MI); Hybrid; USD 117,000 - 143,000; Full time

Job summary

Oliver James Group is seeking a Senior Business Systems Analyst to lead high-impact technology and process initiatives within an established insurance analytics environment.

You will guide large cross-functional projects from discovery through delivery, translate business needs into technical direction, and mentor junior analysts in an Agile SAFe setting. This role blends business insight with hands-on data and system integration work.

Qualifications

• 5+ years of business analysis experience, including leading large, cross-functional projects.
• Bachelor's degree in business, IT, or a related field (or equivalent experience).
• Hands-on experience with Jira, Confluence, Lucidchart, SQL, and BI tools like Tableau or Power BI.
• Strong background in process modeling, data mapping, and system integrations.
• Excellent communicator capable of influencing decisions at all levels.
• Ability to manage multiple priorities without losing momentum.

Responsibilities

• Dig into business operations, systems, and data to identify what's working and what isn't, and how to fix it.
• Write and refine requirements, specs, process maps, workflows, and data mappings.
• Tackle tough problems and propose practical solutions.
• Assist teams in adopting new tools and better ways of working.
• Define and track metrics to show value delivery on projects.
• Plan and lead QA and user acceptance testing.
• Keep stakeholders, developers, and SMEs aligned.
• Coach junior analysts and support their development.
• Ensure processes align with regulatory and compliance standards.
• Create training content and lead rollout sessions for new systems.

Skills

Business analysis

Stakeholder management

Communication

Prioritization

Education

Bachelor's degree in business, IT, or related field

Tools

Jira

Confluence

Lucidchart

SQL

Tableau

Power BI

Job description

Oliver James Group is seeking a Senior Business Systems Analyst to lead high-impact technology and process initiatives within an established insurance analytics environment.

You will guide large cross-functional projects from discovery through delivery, translate business needs into technical direction, and mentor junior analysts in an Agile SAFe setting. This role blends business insight with hands-on data and system integration work.