Senior Business Systems Analyst — SAFe & Data Leader

Oliver James; Farmington Hills (MI); Hybrid; USD 117,000 - 143,000; Full time

Job summary

Oliver James is seeking a Senior Business Systems Analyst to lead major technology and process initiatives in an Agile SAFe environment. You’ll translate business needs into clear technical direction, guide projects from discovery to delivery, and mentor junior analysts while ensuring regulatory compliance.

The role emphasizes strong communication, stakeholder influence, and ability to manage multiple priorities across on-site and remote work arrangements.

Qualifications

• 5+ years of business analysis experience, including leading large cross-functional projects.
• Bachelor’s degree in business, IT, or a related field (or equivalent experience).
• Hands-on experience with Jira, Confluence, Lucidchart, SQL, and BI tools (Tableau/Power BI).
• Strong ability to model processes, map data, and integrate systems.
• Excellent communication and stakeholder influence at all levels.
• Ability to manage multiple priorities without losing momentum.

Responsibilities

• Dig into business operations, systems, and data to identify issues and improvements.
• Write and refine requirements, specs, processes, workflows, and data mappings.
• Diagnose root causes and propose practical solutions.
• Assist teams in adopting new tools and better practices.
• Define and track metrics to show project value.
• Plan and lead QA and user acceptance testing.
• Coordinate between stakeholders, developers, and SMEs.
• Coach junior analysts and support development.
• Ensure alignment with regulatory and compliance standards.
• Create training content and lead rollout sessions for new systems.

Skills

Business analysis

Stakeholder management

Process modeling

Data mapping

System integrations

Communication

Prioritization

Jira

Confluence

Lucidchart

SQL

Tableau

Power BI

Education

Bachelor's degree in business, IT, or related field

Tools

Jira

Confluence

Lucidchart

SQL

Tableau

Power BI

Job description

Oliver James is seeking a Senior Business Systems Analyst to lead major technology and process initiatives in an Agile SAFe environment. You’ll translate business needs into clear technical direction, guide projects from discovery to delivery, and mentor junior analysts while ensuring regulatory compliance.

The role emphasizes strong communication, stakeholder influence, and ability to manage multiple priorities across on-site and remote work arrangements.