Hybrid Salesforce Enterprise Solutions Analyst

Empower Federal Credit Union; City of Syracuse (NY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical and Dental Insurance

401K with Employer Match

Holiday Pay

Paid Time Off

Job summary

Empower Federal Credit Union is seeking an Enterprise Solutions Analyst to support and administer our enterprise platforms, with emphasis on Salesforce Financial Services Cloud, MuleSoft monitoring, and CI/CD governance in Azure DevOps. The role focuses on configuration, reliability, and governance rather than heavy development.

You will collaborate with stakeholders to gather requirements, coordinate tests, and ensure smooth delivery of technology solutions that support regulatory alignment and

Qualifications

• 3–5 years in business systems analysis, admin, or platform support.
• Experience administering Salesforce (Financial Services Cloud preferred).
• Exposure to MuleSoft or similar integration platforms is a plus.

Responsibilities

• Provide Level 1/2 support for enterprise platforms and triage incidents.
• Administer Salesforce FC Salesforce components: users, profiles, permissions, roles, security.
• Support CI/CD in Azure DevOps: builds, releases, deployment coordination.

Skills

Salesforce Admin

MuleSoft Monitoring

Azure DevOps

Agile Methodologies

Stakeholder Collaboration

Education

Bachelor's degree

Salesforce Certification

Agile Certification

Tools

Salesforce FSL

MuleSoft

Azure DevOps

Job description

Empower Federal Credit Union is seeking an Enterprise Solutions Analyst to support and administer our enterprise platforms, with emphasis on Salesforce Financial Services Cloud, MuleSoft monitoring, and CI/CD governance in Azure DevOps. The role focuses on configuration, reliability, and governance rather than heavy development.

You will collaborate with stakeholders to gather requirements, coordinate tests, and ensure smooth delivery of technology solutions that support regulatory alignment and