Salesforce & MuleSoft Ops Analyst - Hybrid

Empower FCU; Pitcher Hill (NY); Hybrid; USD 50,000 - 75,000; Full time

Job summary

Empower Federal Credit Union seeks an Enterprise Solutions Analyst to support, configure, and administer enterprise platforms, with emphasis on Salesforce Financial Services Cloud, MuleSoft monitoring, and Azure DevOps release management.

You will work with stakeholders to refine requirements, coordinate testing, and ensure reliable deployments, regulatory alignment, and a positive user experience across the organization.

Qualifications

• Experience administering Salesforce (Financial Services Cloud preferred).
• Exposure to MuleSoft or other integration platforms with monitoring/support focus.
• Experience with CI/CD tools, preferably Azure DevOps, including pipeline coordination.
• Experience in Agile or hybrid delivery environments.

Responsibilities

• Provide Level 1/2 production support for enterprise platforms and coordinate incidents.
• Administer Salesforce Financial Services Cloud, including user setup and security configurations.
• Support CI/CD pipeline execution and release scheduling within Azure DevOps.

Skills

Salesforce Admin

Stakeholder mgmt

Analytical thinking

Agile/Hybrid

Education

Bachelor's degree in Information Systems or related

Tools

Salesforce Financial Services Cloud

MuleSoft

Azure DevOps

CI/CD pipelines

Job description

Empower Federal Credit Union seeks an Enterprise Solutions Analyst to support, configure, and administer enterprise platforms, with emphasis on Salesforce Financial Services Cloud, MuleSoft monitoring, and Azure DevOps release management.

You will work with stakeholders to refine requirements, coordinate testing, and ensure reliable deployments, regulatory alignment, and a positive user experience across the organization.