Hybrid Sales Support Specialist - Cross-Sell & Growth

Egreenservices; Huntington Beach (CA); Hybrid; USD 66,000 - 94,000; Full time

Job summary

JCPenney in Huntington Beach, CA is seeking a Customer Support Specialist who thrives on the chase and cross-selling. This hybrid role offers a salary range of $66,000–$94,000 and ownership of sales outcomes with a supportive team.

You'll carry the demo from screen-share to signature, convert leads, and manage a $66k–$94k tier quota. If you bring a growth mindset and solid de-escalation skills, you’ll fit right in.

Qualifications

• Humility to revise strong opinions when the data argues back.
• Growth mindset; feedback as fuel, not threat.
• Junior fluency in De-escalation, with Inbound Call Handling on your roadmap.
• Working knowledge of Jira Service Management alongside transferable Decision Making chops.
• Reliability that lets a manager stop checking in.
• Portfolio that speaks louder than any line on your resume.
• Comfort owning a number that goes up or down because of you.

Responsibilities

• Carry the demo from screen-share to signature in one sitting.
• Turn cold sales marketing leads into signed deals across Huntington Beach, CA.
• Pitch JCPenney at $66,000 - $94,000 value without apologizing for the price.
• Carry a $66,000 - $94,000-tier quota and the playbook to hit it.
• Manage event sponsorships and lead-capture programs across Huntington Beach, CA.

Skills

Humility

Growth mindset

De-escalation

Inbound call handling

Jira Service Management

Decision making

Reliability

Portfolio

Number ownership

Tools

Jira Service Management

Job description

JCPenney in Huntington Beach, CA is seeking a Customer Support Specialist who thrives on the chase and cross-selling. This hybrid role offers a salary range of $66,000–$94,000 and ownership of sales outcomes with a supportive team.

You'll carry the demo from screen-share to signature, convert leads, and manage a $66k–$94k tier quota. If you bring a growth mindset and solid de-escalation skills, you’ll fit right in.