Specialty Sales Pro: Elevate Customer Experience

JCPenney; Kansas City (KS); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking a Specialty Associate to drive profitable sales growth through in-depth product knowledge and a passion for service. You will greet customers, assist with finding products, and promote protection plans and related programs to boost revenue.

The role emphasizes meeting sales goals while delivering excellent customer experiences and supporting inventory, pricing, and store operations. An associate discount and benefits package accompany the position.

Qualifications

• Greet and assist customers, meet sales goals and productivity standards.
• Provide product knowledge and cross-sell to customers.
• Support inventory control and store operations.

Responsibilities

• Greet and assist customers in finding products and deliver exceptional service.
• Inform customers of product attributes and care plans to generate interest.
• Meet or exceed sales goals and assist with credit and gift programs.
• Participate in inventory, transfers, and pricing processes.
• Support safety, shrink and iCAP performance standards.

Skills

Customer service

Sales

Communication

Job description

JCPenney is seeking a Specialty Associate to drive profitable sales growth through in-depth product knowledge and a passion for service. You will greet customers, assist with finding products, and promote protection plans and related programs to boost revenue.

The role emphasizes meeting sales goals while delivering excellent customer experiences and supporting inventory, pricing, and store operations. An associate discount and benefits package accompany the position.