Hybrid Sales Operations & Order Coordinator

Basler AG; Exton (PA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

401K

Medical and dental insurance

Job summary

Basler, Inc. is seeking a Sales Coordinator in the Philadelphia area to support order processing, customer service, and billing. Hybrid role, with proximity to Basler's US headquarters in Exton, PA.

The ideal candidate will have 1–3 years of office experience, strong Excel/Word skills, and a sharp eye for detail to ensure accurate pricing, master data, and timely communications with customers and internal teams.

Qualifications

• High school diploma or equivalent combination of education and experience.
• One to three years of office administration experience.
• Proficiency with Microsoft Office, particularly Excel and Word.
• Excellent written and verbal communication skills.
• Strong attention to detail, accuracy, and accountability.
• Strong organization and prioritization skills with the ability to manage multiple responsibilities and adapt to changing priorities.
• Ability to work effectively both independently and collaboratively as part of a team
• Ability to understand company policies, follow established procedures, and execute responsibilities consistently.

Responsibilities

• Manage order processing and purchase order management in SAP and eCommerce, ensuring accurate and timely processing.
• Provide responsive customer service, including order inquiries, expedited requests, and shipment follow-up.
• Maintain customer master data, customer pricing, part numbers, shipping information, and perform pricing verification.
• Process payments and resolve related issues.
• Manage intercompany orders and pricing, including cross-company purchase orders.
• Monitor billing and invoicing, resolve posting issues, and process invoices through customer portals.
• Maintain customer portals and related Excel spreadsheets.
• Coordinate with Global Headquarters on customer orders, shipments, and requests.
• Perform the 4-Eye process and general office administration and reception support.
• Demonstrate strong organization and prioritization, communication and teamwork, attention to detail, and continuous improvement.

Skills

Customer service

Attention to detail

Communication

Organization

Prioritization

Teamwork

Microsoft Office

Excel

Education

High school diploma

Tools

SAP

Job description

Basler, Inc. is seeking a Sales Coordinator in the Philadelphia area to support order processing, customer service, and billing. Hybrid role, with proximity to Basler's US headquarters in Exton, PA.

The ideal candidate will have 1–3 years of office experience, strong Excel/Word skills, and a sharp eye for detail to ensure accurate pricing, master data, and timely communications with customers and internal teams.