Hybrid SaaS Implementation & Adoption Specialist

Pushpay Holdings Limited; United States; Ibrido; USD 68.000 - 78.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision premiums paid by

401K match

Hybrid work model

Descrizione del lavoro

Pushpay helps organizations and communities stay connected through a suite of mobile apps, management software, and giving technology. With a 550-strong team supporting over 10,000 customers and processing over $15 billion in charitable giving, Pushpay is a fast-growing company recognized as a best place to work.

The Implementation Specialist II will project-manage implementations, drive adoption, and optimize onboarding across multiple client relationships in a hybrid US-based setup.

Competenze

• BA/BS degree and 3+ years of SaaS onboarding or customer success experience.
• Excellent communication and problem-resolution skills; experience with Salesforce.
• Ability to manage multiple client relationships and thrive in a startup environment with minimal supervision.

Mansioni

• Project manage implementations, manage a pipeline, and meet KPIs while becoming an expert in the Pushpay product suite.
• Deliver high-quality customer interactions, drive product adoption, and manage multiple implementations.
• Build account plans, review metrics, and recommend process changes to boost ROI and retention.

Conoscenze

SaaS onboarding

Communication

Problem solving

Multi-client management

Startup environment

Formazione

BA/BS degree

Strumenti

Salesforce

Descrizione del lavoro

Pushpay helps organizations and communities stay connected through a suite of mobile apps, management software, and giving technology. With a 550-strong team supporting over 10,000 customers and processing over $15 billion in charitable giving, Pushpay is a fast-growing company recognized as a best place to work.

The Implementation Specialist II will project-manage implementations, drive adoption, and optimize onboarding across multiple client relationships in a hybrid US-based setup.