Hybrid RN Triage Specialist — Day Shift

Central Ohio Primary Care Physicians,Inc; Westerville (OH); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work arrangement

Full-time position

Job summary

Central Ohio Primary Care Physicians,Inc is seeking a Triage Specialist-RN (Day Shift) for a hybrid schedule in Westerville, OH. You will perform telephonic nursing triage, document interactions in EPIC, schedule PCP appointments, and collaborate with the care team to close patient care gaps.

Requirements include a BSN, an active OH RN license, and at least 2 years of RN experience in clinical settings. Telephonic triage experience is preferred.

Qualifications

• Bachelor's degree in Nursing required.
• Active and unrestricted RN license in Ohio required.
• Minimum 2 years RN experience in hospital or medical practice setting.
• Telephonic nursing triage experience preferred.

Responsibilities

• Conduct telephone triage for patient health complaints using an electronic triage assessment tool.
• Navigate multiple electronic platforms to assess health complaint, chart, and scheduling.
• Document nursing triage notes in the EHR for clear documentation.
• Record phone call details in the tracking system for data collection.
• Identify and close patient care gaps.
• Collaborate with COPC staff and physicians to deliver high-quality patient care.

Skills

Active listening

Communication

Documentation

Customer service

Teamwork

Flexibility

MS Office

EHR (EPIC)

Telemedicine

Medical terminology

Relationship building

Education

Bachelor's degree in Nursing

Active RN license in Ohio

2 years RN experience in hospital or medical practice

Telephonic triage experience (preferred)

Tools

EPIC

Microsoft Excel

Job description

Central Ohio Primary Care Physicians,Inc is seeking a Triage Specialist-RN (Day Shift) for a hybrid schedule in Westerville, OH. You will perform telephonic nursing triage, document interactions in EPIC, schedule PCP appointments, and collaborate with the care team to close patient care gaps.

Requirements include a BSN, an active OH RN license, and at least 2 years of RN experience in clinical settings. Telephonic triage experience is preferred.