Hybrid Risk & Insurance Support Specialist

University of Utah; Salt Lake City (UT); On-site; USD 34,000 - 37,000; Full time

Job summary

University of Utah in Salt Lake City is seeking a detail-oriented professional to support University Risk & Insurance Services (URIS). The role covers a broad range of risk management and claims administration activities, working with university departments and external stakeholders.

The position offers the opportunity to develop knowledge in risk management and insurance within a collaborative, service-oriented team.

Qualifications

• Experience in claims administration, risk management, insurance operations, or office administration is preferred but not required.
• The ideal candidate will be collaborative, service-oriented, detail-oriented, self-motivated, organized, dependable, and capable of communicating effectively with a wide range of stakeholders.
• Demonstrated ability to manage multiple priorities, follow through on assignments, exercise sound judgment, and contribute positively to a team environment is highly valued.

Responsibilities

• Conduct claim and incident investigations involving auto, liability, and property losses, including fact gathering, damage assessment, loss mitigation, claim resolution, settlement negotiations, and claim closure.
• Communicate effectively by phone, email, and in person to investigate, negotiate, and resolve claims in a timely and professional manner.
• Utilize risk management and claims information systems to document, track, and manage claims and related activities.
• Process claim-related transactions and documentation as directed by supervisors.
• Serve as a resource to the campus community by providing guidance on risk management, insurance, and claims-related matters.
• Create, maintain, and update databases; generate reports and respond to requests for information, analytics, and related documentation.
• Assist with the administration and renewal of commercial insurance policies and self-insurance programs.
• Review special event applications and process Certificates of Insurance.
• Support departmental projects, initiatives, and process improvement efforts.
• Perform other duties as assigned.

Skills

claims administration

risk management

insurance operations

office administration

Job description

University of Utah in Salt Lake City is seeking a detail-oriented professional to support University Risk & Insurance Services (URIS). The role covers a broad range of risk management and claims administration activities, working with university departments and external stakeholders.

The position offers the opportunity to develop knowledge in risk management and insurance within a collaborative, service-oriented team.