Hybrid Risk & Insurance Assistant — Claims & Analytics

University of Utah; Salt Lake City (UT); Hybrid; USD 34,000 - 37,000; Full time

Job summary

The University of Utah's Risk & Insurance Services department is seeking a Risk & Insurance Assistant to support investigations, claims processing, and risk analysis. You will collaborate with campus stakeholders and help manage insurance programs while maintaining accurate records.

Initial training on campus with potential hybrid schedule; strong communication, detail orientation, and dependability are valued; salary range $25.00–$27.00 per hour DOE.

Qualifications

• Equivalency statement: 1 year of higher education can substitute for 1 year of directly related work experience.
• Requires 3+ years of related experience.

Responsibilities

• Conduct claim and incident investigations involving auto, liability, and property losses, including fact gathering, damage assessment, loss mitigation, claim resolution, settlement negotiations, and claim closure.
• Communicate effectively by phone, email, and in person to investigate, negotiate, and resolve claims in a timely and professional manner.
• Utilize risk management and claims information systems to document, track, and manage claims and related activities.
• Process claim‑related transactions and documentation as directed by supervisors.
• Serve as a resource to the campus community by providing guidance on risk management, insurance, and claims‑related matters.
• Create, maintain, and update databases; generate reports and respond to requests for information, analytics, and related documentation.
• Assist with the administration and renewal of commercial insurance policies and self‑insurance programs.
• Review special event applications and process Certificates of Insurance.
• Support departmental projects, initiatives, and process improvement efforts.
• Perform other duties as assigned.

Skills

Communication

Detail-oriented

Self-motivated

Organized

Dependable

Job description

The University of Utah's Risk & Insurance Services department is seeking a Risk & Insurance Assistant to support investigations, claims processing, and risk analysis. You will collaborate with campus stakeholders and help manage insurance programs while maintaining accurate records.

Initial training on campus with potential hybrid schedule; strong communication, detail orientation, and dependability are valued; salary range $25.00–$27.00 per hour DOE.