Risk & Insurance Assistant

Utah; Salt Lake City (UT); Hybrid; USD 34,000 - 37,000; Full time

Job summary

The University of Utah Risk & Insurance Services Department (URIS) develops practical strategies to identify, implement, and continuously improve risk management and insurance programs across the University. URIS provides consultation and support in areas including contract review, event and incident management, claims administration, insurance coverage analysis, procurement, and risk financing.

In this role, URIS helps stakeholders navigate clinical, financial, legal, operational, and human

Qualifications

• Requires 3+ years of related experience.
• Equivalency statement allows 1 year of higher education substituted for 1 year of directly related work experience.
• Experience in claims administration, risk management, insurance operations, or office administration is preferred but not required.

Responsibilities

• Conduct claim and incident investigations involving auto, liability, and property losses, including fact gathering, damage assessment, loss mitigation, claim resolution, settlement negotiations, and claim closure.
• Communicate effectively by phone, email, and in person to investigate, negotiate, and resolve claims in a timely and professional manner.
• Utilize risk management and claims information systems to document, track, and manage claims and related activities.
• Process claim-related transactions and documentation as directed by supervisors.
• Serve as a resource to the campus community by providing guidance on risk management, insurance, and claims-related matters.
• Create, maintain, and update databases; generate reports and respond to requests for information, analytics, and related documentation.
• Assist with the administration and renewal of commercial insurance policies and self-insurance programs.
• Review special event applications and process Certificates of Insurance.
• Support departmental projects, initiatives, and process improvement efforts.
• Perform other duties as assigned.

Skills

Detail-oriented

Self-motivated

Organized

Dependable

Communication skills

Education

Equivalency Statement

Job description

Details

Open Date 10/30/2026

Requisition Number PRN46639B

Job Title Administrative Assistants

Working Title Risk & Insurance Assistant

Career Progression Track S00

Track Level S3 - Skilled

FLSA Code Nonexempt

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

M-F 8-5

VP Area President

Department 00363 - Risk & Insurance Services

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $25.00 to $27.00 DOE

Close Date 01/30/2027

Priority Review Date (Note - Posting may close at any time)

Job Summary

The University Risk & Insurance Services Department ( URIS ) develops practical strategies to identify, implement, and continuously improve risk management and insurance programs across the University. URIS provides consultation and support in areas including contract review, event and incident management, claims administration, insurance coverage analysis, procurement, and risk financing. In this role, URIS helps stakeholders navigate clinical, financial, legal, operational, and human factors associated with managing risk.

This position will assist and provide support to department supervisors while performing a wide range of department and professional-level duties. The successful candidate will serve as a resource to University departments and interact regularly with both internal and external stakeholders. The position offers an opportunity to develop knowledge and skills in risk management and insurance while contributing to a collaborative and service-oriented team environment.

The ideal candidate will be a team player who is detail-oriented, self-motivated, organized, and dependable, with strong communication skills, punctuality, and a demonstrated ability to follow through on assignments and responsibilities.

This position may be eligible for a hybrid work arrangement; however, initial training will be conducted in person and regular on-campus attendance may be required.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

• Conduct claim and incident investigations involving auto, liability, and property losses, including fact gathering, damage assessment, loss mitigation, claim resolution, settlement negotiations, and claim closure.
• Communicate effectively by phone, email, and in person to investigate, negotiate, and resolve claims in a timely and professional manner.
• Utilize risk management and claims information systems to document, track, and manage claims and related activities.
• Process claim-related transactions and documentation as directed by supervisors.
• Serve as a resource to the campus community by providing guidance on risk management, insurance, and claims-related matters.
• Create, maintain, and update databases; generate reports and respond to requests for information, analytics, and related documentation.
• Assist with the administration and renewal of commercial insurance policies and self-insurance programs.
• Review special event applications and process Certificates of Insurance.
• Support departmental projects, initiatives, and process improvement efforts.
• Perform other duties as assigned.

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Requires 3+ years of related experience.

Preferences

• Experience in claims administration, risk management, insurance operations, or office administration is preferred but not required.
• The ideal candidate will be collaborative, service-oriented, detail-oriented, self-motivated, organized, dependable, and capable of communicating effectively with a wide range of stakeholders.
• Demonstrated ability to manage multiple priorities, follow through on assignments, exercise sound judgment, and contribute positively to a team environment is highly valued.
• Prior experience working at the University of Utah or within a higher education environment is preferred but not required.
• Interest in developing a career in risk management, insurance, claims administration, or a related field.
• Willingness and ability to learn applicable risk management, insurance, and claims practices.

Type Benefited Staff

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the:University of Utah Non‑Discrimination page.
Online reports may be submitted athttps://oeo.utah.edu

**https://publicsafety.utah.edu/safetyreport/**This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As perUniversity of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.