Risk

University of Utah; Salt Lake City (UT); Hybrid; USD 34,000 - 37,000; Full time

Job summary

The University of Utah's Risk & Insurance Services department is seeking a Risk & Insurance Assistant to support investigations, claims processing, and risk analysis. You will collaborate with campus stakeholders and help manage insurance programs while maintaining accurate records.

Initial training on campus with potential hybrid schedule; strong communication, detail orientation, and dependability are valued; salary range $25.00–$27.00 per hour DOE.

Qualifications

• Equivalency statement: 1 year of higher education can substitute for 1 year of directly related work experience.
• Requires 3+ years of related experience.

Responsibilities

• Conduct claim and incident investigations involving auto, liability, and property losses, including fact gathering, damage assessment, loss mitigation, claim resolution, settlement negotiations, and claim closure.
• Communicate effectively by phone, email, and in person to investigate, negotiate, and resolve claims in a timely and professional manner.
• Utilize risk management and claims information systems to document, track, and manage claims and related activities.
• Process claim‑related transactions and documentation as directed by supervisors.
• Serve as a resource to the campus community by providing guidance on risk management, insurance, and claims‑related matters.
• Create, maintain, and update databases; generate reports and respond to requests for information, analytics, and related documentation.
• Assist with the administration and renewal of commercial insurance policies and self‑insurance programs.
• Review special event applications and process Certificates of Insurance.
• Support departmental projects, initiatives, and process improvement efforts.
• Perform other duties as assigned.

Skills

Communication

Detail-oriented

Self-motivated

Organized

Dependable

Job description

Risk & Insurance Assistant

The University Risk & Insurance Services Department (URIS) develops practical strategies to identify, implement, and continuously improve risk management and insurance programs across the University. URIS provides consultation and support in areas including contract review, event and incident management, claims administration, insurance coverage analysis, procurement, and risk financing. In this role, URIS helps stakeholders navigate clinical, financial, legal, operational, and human factors associated with managing risk. This position will assist and provide support to department supervisors while performing a wide range of department and professional‑level duties. The successful candidate will serve as a resource to University departments and interact regularly with both internal and external stakeholders. The position offers an opportunity to develop knowledge and skills in risk management and insurance while contributing to a collaborative and service‑oriented team environment. The ideal candidate will be a team player who is detail‑oriented, self‑motivated, organized, and dependable, with strong communication skills, punctuality, and a demonstrated ability to follow through on assignments and responsibilities. This position may be eligible for a hybrid work arrangement; however, initial training will be conducted in person and regular on‑campus attendance may be required.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

• Conduct claim and incident investigations involving auto, liability, and property losses, including fact gathering, damage assessment, loss mitigation, claim resolution, settlement negotiations, and claim closure.
• Communicate effectively by phone, email, and in person to investigate, negotiate, and resolve claims in a timely and professional manner.
• Utilize risk management and claims information systems to document, track, and manage claims and related activities.
• Process claim‑related transactions and documentation as directed by supervisors.
• Serve as a resource to the campus community by providing guidance on risk management, insurance, and claims‑related matters.
• Create, maintain, and update databases; generate reports and respond to requests for information, analytics, and related documentation.
• Assist with the administration and renewal of commercial insurance policies and self‑insurance programs.
• Review special event applications and process Certificates of Insurance.
• Support departmental projects, initiatives, and process improvement efforts.
• Perform other duties as assigned.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Requires 3+ years of related experience.

Preferences

• Experience in claims administration, risk management, insurance operations, or office administration is preferred but not required.
• The ideal candidate will be collaborative, service‑oriented, detail‑oriented, self‑motivated, organized, dependable, and capable of communicating effectively with a wide range of stakeholders.
• Demonstrated ability to manage multiple priorities, follow through on assignments, exercise sound judgment, and contribute positively to a team environment is highly valued.
• Prior experience working at the University of Utah or within a higher education environment is preferred but not required.
• Interest in developing a career in risk management, insurance, claims administration, or a related field.
• Willingness and ability to learn applicable risk management, insurance, and claims practices.

Special Instructions

Requisition Number: PRN46639B

Full Time or Part Time?: Full Time

Work Schedule Summary: M-F 8-5

Department: 00363 - Risk & Insurance Services

Location: Campus

Pay Rate Range: $25.00 to $27.00 DOE

Close Date: 01/30/2027