Hybrid RevOps Director: Strategy & Transformation

RevOps Report; Frisco (TX); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Careington is seeking a Director of Revenue Operations to lead the RevOps organization, driving operational excellence and strategic transformation. The role focuses on end-to-end RevOps, budgeting, and cross-functional collaboration to support scalable growth.

The position requires deep RevOps expertise, RPA/AI transformation experience, and strong leadership to manage budgets, SLAs, and stakeholder expectations. Hybrid work arrangement is anticipated as the team evolves.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• 10+ years in progressive Operations leadership.
• Strong RevOps knowledge across core areas (billing, AR, reporting, agent administration).
• Advanced proficiency with Microsoft Office tools.

Responsibilities

• Provide direct operational leadership to the RevOps organization, overseeing managers and front-line teams, ensuring SLAs (93-99%), resolving production issues and delivering results.
• Build, lead and develop RevOps teams through talent management, performance evaluations, training and succession planning.
• Develop and execute operational strategies large-scale transformation programs focusing on RPA, AI-powered automation, digital modernization and technology roadmaps.
• Lead end-to-end system transformations, IT enhancements and project delivery including compliance (SOC II, PCI, SSAE/SOC).
• Establish KPIs, budgets, QA and profitability data to drive data-informed decisions, cost optimization and continuous improvement.
• Champion cross-functional collaboration with senior leadership, external partners and stakeholders to align efforts and remove barriers.

Skills

RevOps leadership

Cross-functional collaboration

Data analysis

Stakeholder management

Change management

Strategic thinking

Process optimization

Attention to detail

Education

Bachelor’s degree in Business Administration, Information Systems, Operations Management or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

RPA tools

Job description

Careington is seeking a Director of Revenue Operations to lead the RevOps organization, driving operational excellence and strategic transformation. The role focuses on end-to-end RevOps, budgeting, and cross-functional collaboration to support scalable growth.

The position requires deep RevOps expertise, RPA/AI transformation experience, and strong leadership to manage budgets, SLAs, and stakeholder expectations. Hybrid work arrangement is anticipated as the team evolves.