Hybrid Revenue Cycle Implementation & Customer Success Lead

Quadax; Middleburg Heights (OH); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Quadax in Middleburg Heights, Ohio, is seeking a Revenue Cycle Customer Success & Implementation Specialist to lead RemitMax implementations and support RMS clients from kickoff through go-live and beyond.

The role requires strong organizational, analytical, and communication skills to manage multiple projects, coordinate with customers and partners, provide training, and ensure effective remittance processing with ANSI 835/837 transactions.

Qualifications

• Strong organizational, analytical, and communication skills.
• Ability to manage multiple projects and priorities.
• Experience leading customer-facing meetings and implementations.
• Knowledge of electronic remittance processing, EOBs, claims processing, and ANSI 835/837 transactions preferred.

Responsibilities

• Lead RemitMax implementations from kickoff through go-live.
• Provide ongoing customer support, training, and system integration coordination.
• Create and maintain project documentation, training materials, and QA testing.

Skills

Organizational skills

Analytical skills

Communication

Project management

Customer-facing leadership

Remittance processing knowledge (ANSI

Job description

Quadax in Middleburg Heights, Ohio, is seeking a Revenue Cycle Customer Success & Implementation Specialist to lead RemitMax implementations and support RMS clients from kickoff through go-live and beyond.

The role requires strong organizational, analytical, and communication skills to manage multiple projects, coordinate with customers and partners, provide training, and ensure effective remittance processing with ANSI 835/837 transactions.