Hybrid Build-to-Rent Resident Experience Lead

Bh; Spring Hill (FL); Hybrid; USD 26.000 - 30.000; Vollzeit

Zusammenfassung

BH Management, LLC is seeking a Resident Experience Specialist – Build to Rent to manage leasing activities across multiple communities in Florida. The role handles prospects and residents with prompt, professional service and supports marketing, move-in readiness, and lease processing in a hybrid, multi-site environment.

The candidate should have a High School Diploma or GED, excellent communication and customer service skills, and knowledge of Fair Housing guidelines.

Qualifikationen

• Minimum High School Diploma or GED.
• Strong written and verbal communication skills.
• Experience in customer-facing roles is required.
• Knowledge of Fair Housing guidelines and leasing documents.

Aufgaben

• Manage daily marketing, admin, and financial operations for the property portfolio.
• Answer phones, emails, and handle mail; deliver notices when applicable.
• Assist with move-in processes, lease documents, and CSS screening.
• Coordinate leasing campaigns and promotional incentives.
• Support move-out inspections and site inspections as needed.

Kenntnisse

Customer service

Communication

Office software

Fair Housing knowledge

Teamwork

Ausbildung

High School Diploma/GED

Tools

Property management software

Jobbeschreibung

BH Management, LLC is seeking a Resident Experience Specialist – Build to Rent to manage leasing activities across multiple communities in Florida. The role handles prospects and residents with prompt, professional service and supports marketing, move-in readiness, and lease processing in a hybrid, multi-site environment.

The candidate should have a High School Diploma or GED, excellent communication and customer service skills, and knowledge of Fair Housing guidelines.