Hybrid Rent Manager Support Pro — Training Included

London Computer Systems; Cincinnati (OH); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

Paid time off

Wellness program rewards

Job summary

A software solutions provider in Cincinnati is seeking a Technical Support Specialist. You will become an expert in Rent Manager software, troubleshoot software issues, and support customers effectively. The ideal candidate will have experience in technical support, strong problem-solving skills, and familiarity with tools like ticketing systems. Enjoy a hybrid work environment and comprehensive benefits including health insurance, paid time off, and a fun, collaborative culture.

Qualifications

• Previous experience in technical support or help desk roles.
• Strong problem-solving and troubleshooting abilities.
• Ability to adapt in a fast-paced environment.

Responsibilities

• Become an expert in Rent Manager and related applications.
• Troubleshoot software issues through various communication channels.
• Document and track issues using ticketing software.

Skills

Problem-solving

Troubleshooting

Communication skills

Familiarity with ticketing systems

Basic networking knowledge

Education

IT/Computer Science degree

Tools

Windows

Office 365

Job description

A software solutions provider in Cincinnati is seeking a Technical Support Specialist. You will become an expert in Rent Manager software, troubleshoot software issues, and support customers effectively. The ideal candidate will have experience in technical support, strong problem-solving skills, and familiarity with tools like ticketing systems. Enjoy a hybrid work environment and comprehensive benefits including health insurance, paid time off, and a fun, collaborative culture.