Hybrid/Remote Workday Benefits Administrator

Benefit Harbor; United States; Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid/Remote work

Job summary

Benefit Harbor is seeking a Workday Benefits Administrator to support day-to-day benefits administration and client support during implementation and post-production transition. You will coordinate with Client Managers, Workday implementation teams, EDI teams, carriers, vendors, and internal partners to ensure enrollments are accurate and transition smoothly to automated carrier files.

This role requires keen attention to detail, strong communication, and the ability to work with clients across

Qualifications

• 2+ years of experience in benefits administration or related field.
• Experience with carrier/vendor portals and detailed data entry.
• Strong attention to detail and accuracy with sensitive enrollment data.
• Excellent written, verbal, and client communication skills.
• Strong organization and ability to manage multiple priorities.
• Effective problem-solving and follow-through skills.
• Ability to work independently and collaboratively.

Responsibilities

• Serve as a primary point of contact for clients and internal partners regarding day-to-day benefits administration requests and enrollment needs.
• Establish and maintain professional relationships with clients, brokers, carriers, vendors, and internal teams.
• Respond to client inquiries within the standard 24-48 hour response time and follow through to resolution.
• Communicate enrollment status, issues, requirements, and outstanding items clearly and professionally.
• Research client questions and escalations and coordinate resolution with internal or external partners.
• Maintain a professional appearance and demeanor in client meetings or demonstrations.
• Process and maintain employee benefit enrollments through carrier/vendor portals.
• Verify enrollment data and process enrollments, changes, terminations, and life events.
• Provide hyper-care support during transition to automated carrier files.
• Identify and resolve enrollment discrepancies and maintain accurate records.
• Partner with EDI and implementation teams to support a smooth transition to automated processing.
• Support Workday-related benefits administration activities for client implementations and renewals.
• Utilize client-specific benefit requirements and rules to accurately administer benefits.
• Assist with updating requirements and client documentation used for system builds.

Skills

Benefits administration

Data entry

Attention to detail

Communication

Organization

Job description

Benefit Harbor is seeking a Workday Benefits Administrator to support day-to-day benefits administration and client support during implementation and post-production transition. You will coordinate with Client Managers, Workday implementation teams, EDI teams, carriers, vendors, and internal partners to ensure enrollments are accurate and transition smoothly to automated carrier files.

This role requires keen attention to detail, strong communication, and the ability to work with clients across