Hybrid Remote Support Specialist — Growth & PTO

Calm Water and Bath; Cherry Hill Township (NJ); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Paid time off (PTO)

Bonuses

Growth opportunities

Mentor/apprentice program

Job summary

Calm Water & Bath in Cherry Hill, NJ is hiring full-time and part-time Customer Support Specialists for a hybrid remote/in-office team. You will handle inbound calls, texts, emails, and online inquiries, qualify homeowner needs, schedule consultations, and confirm appointments, while maintaining CRM records.

The role offers the flexibility of a hybrid setup with shifts across 8am–8pm on weekdays and weekend options.

Qualifications

• Calm and professional demeanor.
• Strong verbal and written communication skills.
• Comfortable with phone, text, email, and CRM systems.
• Ability to follow established processes while staying personable.

Responsibilities

• Handle inbound calls, texts, emails, and online inquiries.
• Understand homeowner needs and qualify leads.
• Schedule consultations and confirm appointments.
• Maintain CRM documentation and provide follow-up as needed.

Skills

Verbal communication

Written communication

Phone/text/email proficiency

CRM familiarity

Process adherence

Tools

CRM systems

Job description

Calm Water & Bath in Cherry Hill, NJ is hiring full-time and part-time Customer Support Specialists for a hybrid remote/in-office team. You will handle inbound calls, texts, emails, and online inquiries, qualify homeowner needs, schedule consultations, and confirm appointments, while maintaining CRM records.

The role offers the flexibility of a hybrid setup with shifts across 8am–8pm on weekdays and weekend options.