Hybrid Remote Senior Manager, CX Optimization
Republic Services, Inc.
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Job summary
Republic Services, Inc. is seeking a Senior Manager to lead Customer Experience Optimization for Environmental Solutions, based in Phoenix with a hybrid remote arrangement and full-time schedule.
You will translate customer insights into strategic improvements, collaborate across operations and product teams, and drive measurable outcomes for service quality and efficiency. The role demands senior leadership, strong analytics, and a passion for sustainable waste services.
Job description
Republic Services, Inc. is seeking a Senior Manager to lead Customer Experience Optimization for Environmental Solutions, based in Phoenix with a hybrid remote arrangement and full-time schedule.
You will translate customer insights into strategic improvements, collaborate across operations and product teams, and drive measurable outcomes for service quality and efficiency. The role demands senior leadership, strong analytics, and a passion for sustainable waste services.
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