Hybrid-Remote Referral & Scheduling Specialist

St. Peter's Health; Montana; Hybrid; USD 22,000 - 30,000; Part time

Job summary

A regional healthcare provider in Montana is seeking a part-time Referral Agent to manage patient referrals and appointment scheduling. The ideal candidate will have customer service experience, strong communication skills, and the ability to handle multiple tasks in a fast-paced environment. This role allows for hybrid-remote work after an initial training period, and flexibility in scheduling is available.

Qualifications

• 1-2 years of experience in hospital admissions or physician's office preferred.
• Experience in customer service or scheduling departments in a healthcare setting highly preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Ensure optimum customer satisfaction while answering calls and obtaining patient demographics.
• Collaborate with care teams to integrate scheduling functions.
• Maximize clinic schedules with SPHMG services.
• Provide patients with instructions for their visits.
• Assist with other assigned duties.

Skills

Customer service skills

Communication skills

Interpersonal skills

Ability to multitask

Education

High school graduate or equivalent

Job description

A regional healthcare provider in Montana is seeking a part-time Referral Agent to manage patient referrals and appointment scheduling. The ideal candidate will have customer service experience, strong communication skills, and the ability to handle multiple tasks in a fast-paced environment. This role allows for hybrid-remote work after an initial training period, and flexibility in scheduling is available.