Hybrid/Remote Mortgage Loan Processor – CT Based

Total Mortgage Services, LLC.; West Hartford (CT); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Total Mortgage Services, LLC. in CT seeks a Loan Processor for a hybrid/remote CT-based role. You will review loan applications in Encompass, calculate borrower income, and prepare files for underwriting to keep timelines on track.

The candidate should have at least 2 years in mortgages, strong customer service and communication skills, and the ability to coordinate with internal and external partners. Encompass familiarity is preferred; a high school diploma is required.

Qualifications

• High school diploma or equivalent.
• A minimum of 2-years experience in mortgages.
• Knowledge of mortgage processing preferred, not required.
• Familiarity with all types of mortgage products and state/federal regulatory guidelines.

Responsibilities

• Review the loan application in Encompass and update any inaccuracies based on borrower documentation, credit report, fraud report, etc.
• Complete an income calculation for all borrowers and prepare the file for underwriting.
• Make a welcome/ introduction phone call to discuss the upcoming loan process and request any items that may be needed for initial submission to underwriting.
• Order all necessary verifications on each loan file including title report, fraud, written or verbal verification of employment, tax transcripts
• Work with borrower(s) to obtain conditions requested by the underwriter. Break conditions down in layman’s terms.
• Manage pipeline to ensure critical dates are met including contingency, contract closing, and lock expiration.
• Provide support to sales team.
• Communicate effectively with internal departments and external partners/customers.

Skills

Customer service

Communication

Organization

Problem solving

Team player

Attention to detail

Education

High school diploma or equivalent

Tools

Encompass

State bond programs knowledge

Job description

Total Mortgage Services, LLC. in CT seeks a Loan Processor for a hybrid/remote CT-based role. You will review loan applications in Encompass, calculate borrower income, and prepare files for underwriting to keep timelines on track.

The candidate should have at least 2 years in mortgages, strong customer service and communication skills, and the ability to coordinate with internal and external partners. Encompass familiarity is preferred; a high school diploma is required.