Hybrid-Remote End-User Systems Engineer: Workspace Expert

McKee Foods; Collegedale (TN); Hybrid; USD 64,000 - 106,000; Full time

Benefits offered by this job

Profit sharing

401(k) matching

Paid Time Off

Medical insurance

Parental leave

Wellness programs

Tuition reimbursement

Disability benefits

Job summary

McKee Foods is seeking an End-User Systems Engineer to join our newly formed Digital Workplace Services team. You will oversee the core EUC infrastructure and work with IT Helpdesk and End-User Engineers to ensure a modern, highly available digital workspace.

You will manage Workspace ONE, IGEL, AD, and Google Workspace platforms, focusing on architecture, reliability, and continuous improvement. The role balances daily operations with big-picture design in a hybrid-remote setting.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• 2+ years of experience in IT operations, systems engineering, or enterprise end-user computing environments
• Hands-on experience administering unified endpoint management (UEM) or enterprise collaboration suites (e.g., Google Workspace)
• Working knowledge of Active Directory and Group Policy (GPO)
• Experience deploying and supporting enterprise applications at scale
• Strong analytical and troubleshooting skills across endpoints, virtual environments, and network/access issues

Responsibilities

• Collaborate on the administration, architecture, and maintenance of Workspace ONE (WS1) and IGEL OS infrastructure, ensuring reliable and scalable delivery of virtual desktops and applications.
• Build, maintain, and continuously optimize standard endpoint images for both physical and virtual devices. Manage device provisioning, patching, and the overall lifecycle of enterprise hardware and thin clients.
• Participate in platform upgrades, migrations, and continuous improvement initiatives using a hybrid Agile-Waterfall methodology, balancing structured enterprise planning with iterative execution.
• Act as an escalation point for the IT Helpdesk for applicable incident tickets. Partner closely with Infrastructure and Security teams to deliver a unified, frictionless digital experience for all employees.
• Package, deploy, and maintain applications across WS1 and virtualised platforms. Leverage scripting (PowerShell) to automate routine manual tasks, deployments, and remediation workflows.
• Proactively monitor system health, login times, and resource utilisation. Resolve complex performance, access, and stability issues impacting the end‑user environment.
• Apply strict endpoint security standards—including OS patching, device hardening, and access controls—in alignment with Security team policies.
• Support authentication and secure access for workspace platforms by co‑managing Active Directory, Group Policy (GPO), and Okta integrations.

Skills

IT operations

Systems engineering

End-user computing

Analytical skills

Troubleshooting

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

Workspace ONE (WS1)

IGEL OS

Google Workspace

WebEx

Job description

McKee Foods is seeking an End-User Systems Engineer to join our newly formed Digital Workplace Services team. You will oversee the core EUC infrastructure and work with IT Helpdesk and End-User Engineers to ensure a modern, highly available digital workspace.

You will manage Workspace ONE, IGEL, AD, and Google Workspace platforms, focusing on architecture, reliability, and continuous improvement. The role balances daily operations with big-picture design in a hybrid-remote setting.