Hybrid Registration & Records Analyst

San Diego State University; San Diego (CA); Hybrid; USD 58,000 - 84,000; Full time

Benefits offered by this job

Paid holidays

CalPERS pension

Tuition fee waiver

Health, dental, vision coverage

Flexible scheduling

Job summary

San Diego State University is seeking a Registration Services Analyst to support SDSU's Registration Services operations, handling complex registration and student record issues and ensuring data integrity.

The role collaborates with students, faculty, and campus partners, coordinating diploma processes and Title IV verification while applying CSU and federal policies. This non-exempt, full-time position offers on-site with potential hybrid schedule after training, and a strong benefits package.

Qualifications

• Bachelor’s degree and/or equivalent training in public administration or related field.
• Experience handling registration and student records in higher education preferred.
• Familiarity with FERPA and student privacy requirements preferred.

Responsibilities

• Process petitions, enrollment transactions, record updates, and transcripts.
• Research and resolve complex registration issues with policy interpretation.
• Guide students, faculty, staff on registration procedures and records.
• Coordinate diploma processes including ordering and name updates.
• Coordinate Title IV verification activities each term.
• Analyze data using reports and queries to ensure accurate reporting.
• Support regulatory reporting and compliance for enrollment data.
• Document procedures and identify workflow improvements.

Skills

Data analysis

Customer service

Policy interpretation

FERPA knowledge

Record management

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree or equivalent training

Tools

Student Information System (SIS)

Enrollment management software

Job description

San Diego State University is seeking a Registration Services Analyst to support SDSU's Registration Services operations, handling complex registration and student record issues and ensuring data integrity.

The role collaborates with students, faculty, and campus partners, coordinating diploma processes and Title IV verification while applying CSU and federal policies. This non-exempt, full-time position offers on-site with potential hybrid schedule after training, and a strong benefits package.