Residency & Records Specialist (Remote‑Eligible)

The California State University; San Diego (CA); Hybrid; USD 49,000 - 71,000; Full time

Benefits offered by this job

Generous Time Off

Retirement with CSU pension

Health Coverage

Education Support: CSU tuition waiver

FlexCash

Life and disability insurance

Legal and pet plans

Campus & Community

Job summary

San Diego State University is seeking a Records and Residency Specialist in the Registrar’s Office to help students navigate residency rules, grades, transcripts, and registration. You will apply CSU policies, California Education Code, and federal requirements with accuracy and compassion.

The role emphasizes independent evaluation of complex records, data integrity, and responsive service. The position supports a team within Enrollment Services and involves on-site work with partial

Qualifications

• Proficient in standard office procedures and English grammar.
• Able to interpret academic policies and enrollment procedures.
• Experience in a high-volume university setting preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Provide knowledgeable assistance to students, faculty, staff, and families regarding residency, grades, transcripts, registration, and academic records.
• Review and process academic record transactions requiring interpretation of complex policies.
• Evaluate residency reclassification requests for tuition purposes per CSU policy and law.
• Troubleshoot complex records, registration and residency issues with independent judgment.
• Maintain accurate academic records using university systems and technology.

Skills

Policy interpretation

Multi-tasking

Office software

Budget math

Written and verbal communication

Student employee programs

Policy interpretation of enrollment

Record management

Education

High school or equivalent

Tools

Administrative systems

Job description

San Diego State University is seeking a Records and Residency Specialist in the Registrar’s Office to help students navigate residency rules, grades, transcripts, and registration. You will apply CSU policies, California Education Code, and federal requirements with accuracy and compassion.

The role emphasizes independent evaluation of complex records, data integrity, and responsive service. The position supports a team within Enrollment Services and involves on-site work with partial