Hybrid Referral Coordinator – Healthcare Access

Community Health Center of Snohomish County; Everett (WA); Hybrid; USD 31,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Vacation time (120 hours pro-rated)

Paid sick leave

10 paid holidays

403(b) Safe Harbor retirement plan

Language proficiency incentive: $0.75/

Job summary

Community Health Center of Snohomish County in Everett, WA seeks a Referral Coordinator to join the healthcare team. You will coordinate referrals with hospitals, specialists and providers, initiate referrals when authorized, and educate patients about insurance plans and their benefits.

Hybrid work arrangement follows on-site training. The role requires English proficiency, teamwork, strong organizational skills and experience with EHR and practice management systems.

Qualifications

• Reads, speaks, understands and writes proficiently in English.
• Works independently and is self-directed.
• Helps in a team environment and coordinates multiple tasks.
• Knowledge of medical terminology and insurance basics.
• Proficient in Microsoft Office applications.

Responsibilities

• Receives and processes all referrals per established protocols.
• Coordinates referrals with hospitals, specialists and other organizations when services are authorized.
• Schedules patients with specialists and provides necessary paperwork and instructions.
• Maintains accurate referral records and tracks status and notes.
• Educates patients regarding health plan benefits and CHC services.
• Maintains health plan materials for providers and staff.
• Maintains confidentiality of patient records and information.
• Adheres to attendance standards to support daily operations and patient care.

Skills

English proficiency

Independent / self-directed

Team collaboration

Organizational skills

Problem solving

Calm under pressure

Medical terminology

Education

High school graduate or equivalent

Post high school office/clerical coursework

Medical/Dental Administrative Assistant Certification

Tools

Microsoft Office

Electronic health record (EHR) systems

Practice management systems

Job description

Community Health Center of Snohomish County in Everett, WA seeks a Referral Coordinator to join the healthcare team. You will coordinate referrals with hospitals, specialists and providers, initiate referrals when authorized, and educate patients about insurance plans and their benefits.

Hybrid work arrangement follows on-site training. The role requires English proficiency, teamwork, strong organizational skills and experience with EHR and practice management systems.