Hybrid Reentry Services Lead - Data-Driven Program & Staff Coaching

Changing Perceptions; Washington (District of Columbia); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Wellness resources

Bonus based on performance

Parental leave

Job summary

An organization supporting returning citizens in Washington D.C. seeks a Program Manager to ensure quality service programming. The ideal candidate has a Bachelor's degree in Human Services, 3-5 years of program management experience, and effective supervisory skills. Responsibilities include overseeing case managers, maintaining data integrity, and ensuring compliance with internal standards. The role offers a competitive salary of $70,000 annually, flexible scheduling, and comprehensive health benefits, including dental and vision insurance.

Qualifications

• You have 3-5 years of experience in a program manager role or equivalent.
• Experience supervising case managers or direct service staff in a human services environment.
• Commitment to trauma-informed, equity-centered service delivery.

Responsibilities

• Provide direct supervision and coaching for case managers.
• Ensure compliance with documentation standards and improve service delivery.
• Monitor program implementation to ensure fidelity to grant requirements.

Skills

Supervision of case managers

Trauma-informed care

Organizational skills

Effective communication

Solutions-oriented mindset

Education

Bachelor's degree in Human Services or Social Work

Tools

Case management systems (Apricot)

Job description

An organization supporting returning citizens in Washington D.C. seeks a Program Manager to ensure quality service programming. The ideal candidate has a Bachelor's degree in Human Services, 3-5 years of program management experience, and effective supervisory skills. Responsibilities include overseeing case managers, maintaining data integrity, and ensuring compliance with internal standards. The role offers a competitive salary of $70,000 annually, flexible scheduling, and comprehensive health benefits, including dental and vision insurance.