Hybrid Records Redaction Specialist

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 57,000 - 79,000; Full time

Job summary

Commonwealth of Massachusetts is seeking an experienced Administrative Assistant to serve as Redactor – Central Office. Reporting to the Special Investigation Unit, the role involves direct redaction of confidential consumer records and coordination across SIU and Fair Hearing units.

The position requires strong clerical skills, confidentiality, and the ability to manage multiple projects, with potential hybrid scheduling.

Qualifications

• Four years of full-time office work experience, including supervisory/administrative duties.
• Ability to maintain confidential information and manage sensitive records.
• Proven ability to prioritize, organize workload, and meet deadlines.

Responsibilities

• Direct redaction of confidential consumer records.
• Transport case files to regional/area offices as needed.
• Prepare redacted case records for management signature and distribution.

Skills

Clerical skills

Organization

Independent work

Multitasking

Confidentiality

Time management

Word processing

Education

Four years office experience

Supervisory/administrative experience

Tools

Word

Excel

Access

FamilyNet

Job description

Commonwealth of Massachusetts is seeking an experienced Administrative Assistant to serve as Redactor – Central Office. Reporting to the Special Investigation Unit, the role involves direct redaction of confidential consumer records and coordination across SIU and Fair Hearing units.

The position requires strong clerical skills, confidentiality, and the ability to manage multiple projects, with potential hybrid scheduling.