Hybrid Records Management & Verification Specialist

University of Illinois Chicago; Chicago (IL); Hybrid; USD 60,000 - 61,000; Full time

Job summary

University of Illinois Chicago is seeking an Assistant Records Management Officer to support the Records unit of the Office of the Registrar. Responsibilities include handling enrollment verifications, diploma issuance, and working with NSC, Banner, and archived ledgers to ensure accurate records.

The role oversees verification requests, diploma processing, name changes, and QA for records; leads staff and student workers, ensuring timely GPA recalculations and transcript services in a busy

Qualifications

• Three years (36 months) total experience from the listed categories or equivalent.
• Experience in management of records systems and micrographics technology.

Responsibilities

• Receive requests for verification of academic records; assist via online, phone, and in person channels.
• Check Banner for status of records and review archived documents for discrepancies.
• Coordinate diploma processing, name changes, and transcript provisioning; issue diplomas as needed.
• Handle NSC web-based diploma verifications and respond to inquiries from faculty and students.
• Direct daily activities of the records center staff and student workers; train staff on imaging and transcript production techniques.

Skills

Interpersonal skills

Communication

Attention to detail

Organizational skills

Multitasking

Education

Bachelor's Degree

Coursework in administrative sciences

Tools

Banner SIS

Microsoft Office

Job description

University of Illinois Chicago is seeking an Assistant Records Management Officer to support the Records unit of the Office of the Registrar. Responsibilities include handling enrollment verifications, diploma issuance, and working with NSC, Banner, and archived ledgers to ensure accurate records.

The role oversees verification requests, diploma processing, name changes, and QA for records; leads staff and student workers, ensuring timely GPA recalculations and transcript services in a busy