Property Claims Associate | Hybrid Remote & Onsite

Michigan Farm Bureau; Lansing (MI); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, vision

401K plan

Job summary

Michigan Farm Bureau is seeking an Associate Property Claims Representative to ensure consistent application of procedures across commercial, residential, farm property and property damage liability claims. The role focuses on timely service, investigation, evaluation and resolution within contractual and legal obligations.

This hybrid position combines remote work from Michigan with on-site work at the Lansing Farm Bureau Center, offering a full benefits package and opportunities to advance in

Qualifications

• High school diploma or equivalent required.
• Minimum one year experience with direct public contact.
• Outstanding listening and superior customer service skills.
• Must have access to high speed Internet at home if position is field-based.
• Must be able to live within a defined territory.
• Must possess a valid driver license with an acceptable driving record.
• Bachelor's degree with focus on construction trades, agriculture-related studies, business administration or insurance-related field preferred.
• Knowledge of company and divisional policies and procedures preferred.
• Certifications in INS, AIC, CPCU and/or similar professional insurance designation preferred.

Responsibilities

• Investigate, evaluate and control property and casualty claims under close supervision.
• Acquire working knowledge of general procedures and good claim practices.
• Acquire basic working knowledge of buildings, construction, repair costs and methods, repair estimating system and scoping damages.

Skills

Public customer service

Listening skills

Territory residency

Driver's license

Education

High school diploma

Bachelor's degree preferred

Job description

Michigan Farm Bureau is seeking an Associate Property Claims Representative to ensure consistent application of procedures across commercial, residential, farm property and property damage liability claims. The role focuses on timely service, investigation, evaluation and resolution within contractual and legal obligations.

This hybrid position combines remote work from Michigan with on-site work at the Lansing Farm Bureau Center, offering a full benefits package and opportunities to advance in