Hybrid Project Coordinator – Alumni Relations Operations

Northwestern University; Chicago (IL); Hybrid; USD 53,000 - 57,000; Full time

Job summary

Northwestern University in Evanston, IL is seeking a Project Coordinator of Operations within Alumni Relations & Development. The role provides operational support for a staff team that designs alumni communications and builds event registration pages for volunteer alumni groups.

The position involves managing requests, monitoring inboxes and ticket systems, responding to inquiries, preparing training materials, gathering performance metrics, and performing light data analysis.

Qualifications

• Requires a bachelor’s degree or higher.
• Minimum of 2 years in operations, administration, development, or equivalent experience.

Responsibilities

• Administers and maintains existing strategic plans.
• Collaborates with internal partners and calendars communications with Marketing and CommunicationsTeam.
• Evaluates and reports on operational services, and aggregates survey data for process improvements.
• Manages day-to-day oversight of business processes and ensures data integrity.
• Performs other duties as assigned.

Skills

Customer service

Problem solving

Organization & detail

Initiative

Adaptability

Education

Bachelor's degree or higher

Job description

Northwestern University in Evanston, IL is seeking a Project Coordinator of Operations within Alumni Relations & Development. The role provides operational support for a staff team that designs alumni communications and builds event registration pages for volunteer alumni groups.

The position involves managing requests, monitoring inboxes and ticket systems, responding to inquiries, preparing training materials, gathering performance metrics, and performing light data analysis.