Alumni Relations & Events Specialist

DePaul University; Chicago (IL); Presencial; USD 26.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

Stable university employer

Medical, dental, and vision benefits

8% retirement matching

Tuition waivers for employees and/or a

Tuition waivers for employees and/or a

Generous paid time off and holidays

Full-time benefits

Resumo da vaga

DePaul University in Chicago is seeking an Alumni Relations Coordinator to deliver exceptional service to alumni, donors, and the university community. You will manage day-to-day support for the Office of Alumni Relations and serve as the primary contact for alumni inquiries and event registrations.

The role includes supervising student workers, assisting with annual giving and advancement events, and handling routine clerical tasks. Evening/weekend hours may be required to support alumni events.

Qualificações

• B.A., preferred
• 2 - 4 years administrative support and customer service experience
• 2-4 years experience with Microsoft Office programs, including Outlook, Word, Excel, Access, Power Point
• Experience in higher education or nonprofit environment, a plus
• Excellent oral and written communication skills
• Demonstrated planning, problem-solving and organizational skills
• Strong customer service skills
• Conscientious and dependable
• Self-starter and team player
• Professional telephone etiquette
• Ability to effectively manage multiple projects, set priorities, meet deadlines and perform follow up

Responsabilidades

• Customer service and support - Serve as Alumni Relations' receptionist, responding to phone calls and emails in a timely and accurate manner. Know and clearly communicate details of all alumni services, benefits, and Alumni Relations/Advancement events. Work cooperatively with various departments at DePaul to troubleshoot problems and resolve alumni requests and inquiries.
• Event support - Process event registrations and associated revenue. Prepare weekly event RSVP reports for active events for division review. Ensure accurate and timely transfer of event attendance into Advance database; Create and prepare items for events. Call and email alumni and donors regarding upcoming Alumni Relations/Advancement events.
• Alumni Center Management - Instill the policies and procedures for alumni, making appropriate adjustments and communication as needed. Maintain reception area and conference room booking schedules for meetings and events. Submit help desk tickets for technology and facility work orders for upkeep and event set up; Manage daily staffing schedule to ensure proper coverage of the Alumni office.
• Supervise student worker(s) - Supervise student staff to help with administrative tasks, including but not limited to, managing the front desk as a first point of contact for alumni inquiries. Create daily task lists for students to help with event preparation and post-event wrap-up.

Conhecimentos

Admin support

Customer service

MS Office

Communication

Organization

Multitasking

Telephone etiquette

Team player

Formação

Bachelor's degree preferred

Ferramentas

Microsoft Office

Descrição da vaga

DePaul University in Chicago is seeking an Alumni Relations Coordinator to deliver exceptional service to alumni, donors, and the university community. You will manage day-to-day support for the Office of Alumni Relations and serve as the primary contact for alumni inquiries and event registrations.

The role includes supervising student workers, assisting with annual giving and advancement events, and handling routine clerical tasks. Evening/weekend hours may be required to support alumni events.