Hybrid Program & Records Administrator

Georgetown University; East Peoria (IL); Hybrid; USD 44,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Work-life balance benefits

Retirement savings

Job summary

Georgetown University, a leading research university, seeks a Program and Records Administrator to support the Undergraduate Program and academic deans. The role emphasizes academic records management, program support, and student-facing services in a hybrid environment.

The position reports to the Associate Dean for academic records and collaborates with the BSFS team. It requires a Bachelor’s degree and 3+ years of related experience, with a focus on accuracy, compliance, and customer service.

Qualifications

• Bachelor’s degree and at least 3 years of experience in administrative support, academic records management, and event planning, or closely related experience.
• Proficiency in Banner and related records management tools.
• Must demonstrate a high level of organization and attention to detail and a commitment to outstanding customer service.
• Ability to develop subject matter expertise in and uphold university regulations; advise program directors, faculty, and other senior staff on appropriate courses of action in accordance with regulations; and exercise leadership in all areas of responsibility of the position.

Skills

Administrative support

Academic records management

Event planning

Education

Bachelor’s degree

Tools

Banner

Job description

Georgetown University, a leading research university, seeks a Program and Records Administrator to support the Undergraduate Program and academic deans. The role emphasizes academic records management, program support, and student-facing services in a hybrid environment.

The position reports to the Associate Dean for academic records and collaborates with the BSFS team. It requires a Bachelor’s degree and 3+ years of related experience, with a focus on accuracy, compliance, and customer service.