Hybrid Program Operations Manager: Data & Rebates

Donaldson; BLOOMINGTON (MN); Hybrid; USD 69,000 - 87,000; Full time

Job summary

Donaldson is seeking a dynamic and results-driven Program Operations Manager to manage operational integrity, accuracy, and execution of customer programs supporting distributor and national account sales. This role partners with Sales, Finance, Rebates, and IT to support scalable, audit-ready commercial operations in a hybrid Bloomington, MN office.

You will drive program administration, rebates, data hygiene, and continuous improvement of processes while ensuring compliance and accurate

Qualifications

• 3+ years in sales/account operations, program administration, or related roles.
• Experience supporting customer programs or account operations in a commercial environment.
• Experience with CRM, pricing, rebate, or ERP systems.
• Strong analytical, organizational, and problem-solving skills.
• Experience partnering cross-functionally with commercial and finance teams.

Responsibilities

• Administer customer programs, including rebates, incentives, and growth programs.
• Manage rebate processing, incentive payments, and payment accuracy.
• Maintain CRM and program data hygiene; support reporting accuracy.
• Identify recurring operational issues and recommend process improvements.

Skills

Analytical skills

Organizational skills

Problem solving

Cross-functional collaboration

Education

Bachelor's degree

Tools

CRM systems

ERP systems

Pricing systems

Job description

Donaldson is seeking a dynamic and results-driven Program Operations Manager to manage operational integrity, accuracy, and execution of customer programs supporting distributor and national account sales. This role partners with Sales, Finance, Rebates, and IT to support scalable, audit-ready commercial operations in a hybrid Bloomington, MN office.

You will drive program administration, rebates, data hygiene, and continuous improvement of processes while ensuring compliance and accurate