Hybrid Program Operations Assistant

United Negro College Fund, Inc.; Washington (District of Columbia); Hybrid; USD 48,600 - 59,400; Full time

Benefits offered by this job

Vacation, Sick & Personal Leave

Life Insurance

Flex Spending Accounts

403(b) Retirement Account

Holiday Savings Plan

Annual Success Sharing

Job summary

United Negro College Fund, Inc. is seeking a Program Assistant in Washington, DC. The role supports program management operations, handles scheduling, communications, and records across Salesforce and SharePoint.

The ideal candidate has an Associate's degree and 3–5 years of administrative experience, with strong Excel and Word skills. This is a hybrid, on-site role with occasional remote work, located at UNCF’s DC headquarters.

Qualifications

• Associate's degree (A.A.) or equivalent; 3–5 years administrative assistant experience.
• Proficient in Microsoft 365, Word, Excel, and mail merges.
• Strong communication and organizational skills; ability to handle confidential information.

Responsibilities

• Serve as primary contact for applicants, families, institutions, and internal stakeholders.
• Maintain program records in Salesforce and Microsoft SharePoint.
• Manage communications: calls, emails, mail distribution, timely responses.
• Prepare and track program communications, reports, mail merges, and outreach materials.
• Obtain signatures and ensure data accuracy for communications.
• Check records for accuracy and conformance to policy.
• Process funds via UNCF banking system.
• Coordinate meetings, calendars, and events; prepare agendas.
• Perform special projects and support staff as directed.
• Other duties as assigned.

Skills

Office administration

Scheduling

Customer service

Phone etiquette

Interpersonal skills

Education

Associate's degree

3–5 years admin experience

Tools

Microsoft Office 365

Word

Excel

SharePoint

Mail merges

Job description

United Negro College Fund, Inc. is seeking a Program Assistant in Washington, DC. The role supports program management operations, handles scheduling, communications, and records across Salesforce and SharePoint.

The ideal candidate has an Associate's degree and 3–5 years of administrative experience, with strong Excel and Word skills. This is a hybrid, on-site role with occasional remote work, located at UNCF’s DC headquarters.