Hybrid Program & Board Connection Assistant

United Way of Massachusetts Bay, Inc; Boston (MA); Hybrid; USD 28,000 - 41,000; Part time

Job summary

United Way of Massachusetts Bay, Inc. is seeking a temporary Program Assistant to support multiple programs in our Community Impact division.

The role focuses on Board Connection coordination and aiding program leaders across Housing, Economic Inclusion, and Youth initiatives. The ideal candidate will have strong organizational and communication skills, be comfortable with virtual and in-person facilitation, and manage project timelines across departments.

Qualifications

• 2+ years of experience in a related Human Services field.
• Strong organizational skills and attention to detail.
• Experience in virtual and in-person facilitation with technical proficiency.
• Advanced familiarity with Zoom meeting management.
• Experience with online course administration and team collaboration software.
• Strong project management skills with initiative and ability to manage multiple projects
• Data management experience with spreadsheets and reporting; database systems knowledge (Andar a plus).
• Commitment to equity, diversity, inclusion, and multicultural awareness.
• Access to a car and/or public transportation.
• Ability to work a hybrid schedule and some evenings/weekends; travel within United Way region.

Responsibilities

• Project management support across programs including Board Connection, Marian L. Heard Scholars, Housing, and Economic Inclusion.
• Board Connection data & report administration: coordination and outcome metrics for sponsors.
• System administration: registration systems and portal management.
• Live Zoom facilitation and technical support during training sessions.
• Post-session workflow: recordings, slides, portal uploads, and survey reminders.
• Coordinate internal and external meetings; prepare agendas and notes.
• Notetaking and sharing summaries; student participant communications.
• Support BaseCamp communications and team collaboration workflows.

Skills

Experience in Human Services

Organizational skills

Facilitation

Zoom proficiency

Course administration

Project management

Data management

DEI mindset

Mission alignment

Transportation access

Flexible schedule

Hybrid work

Tools

Andar

Job description

United Way of Massachusetts Bay, Inc. is seeking a temporary Program Assistant to support multiple programs in our Community Impact division.

The role focuses on Board Connection coordination and aiding program leaders across Housing, Economic Inclusion, and Youth initiatives. The ideal candidate will have strong organizational and communication skills, be comfortable with virtual and in-person facilitation, and manage project timelines across departments.