Hybrid Program Efficiency Analyst II

Employment Development Department; California (MO); Hybrid; USD 72,000 - 91,000; Full time

Job summary

Employment Development Department seeks a motivated Analyst I/II to improve efficiency, analyze workflows, and translate insights into actionable changes. The role partners with program staff to document processes and develop practical recommendations.

Ideal candidates bring analytical thinking, strong communication, and collaborative problem-solving skills. This position offers hybrid telework within California and opportunities to impact service delivery for staff and customers.

Qualifications

• Experience with process improvement and data analysis in a public or large organization.
• Strong communication skills and a collaborative mindset to work with program staff.
• Ability to document processes and translate analysis into actionable insights.

Responsibilities

• Review existing workflows and analyze operational data to identify bottlenecks.
• Assist in developing practical recommendations and improvement plans.
• Create process maps and draft workflow documentation; perform root-cause analysis.
• Support change efforts and help programs implement process changes.

Skills

Analytical

Data analysis

Process improvement

Communication skills

Collaboration

Job description

Employment Development Department seeks a motivated Analyst I/II to improve efficiency, analyze workflows, and translate insights into actionable changes. The role partners with program staff to document processes and develop practical recommendations.

Ideal candidates bring analytical thinking, strong communication, and collaborative problem-solving skills. This position offers hybrid telework within California and opportunities to impact service delivery for staff and customers.