Adult Learner Advisor & Credentialing Specialist

Graduate Philadelphia, Inc.; Philadelphia (Philadelphia County); Ibrido; USD 52.000 - 68.000; Tempo pieno

Descrizione del lavoro

Graduate Philadelphia, Inc. is seeking a Program Specialist who will support a diverse portfolio of advising services for adult learners, guiding them from pre-enrollment through credentialing and completion.

The role includes advising on financial aid, program options, and career pathways, while collaborating with external partners and representing the organization at events. The hybrid position requires coordinating with learning providers, maintaining data in Salesforce, and helping learners

Competenze

• Associates degree or above required; equivalent certification or documented experience considered.
• 3-5 years of experience in Higher Education, Counseling, Non-Profit Management, Adult Learning, or related field preferred.
• Familiarity with college admissions processes, workforce development landscape, non-traditional learner practices, financial aid, and adult learner resources.
• Knowledge of coaching, instructional, adult learner advising best practices, and mentoring techniques.

Mansioni

• Implement programming and service strategies in alignment with partner agreements and special initiatives.
• Enter, curate and report on data from multiple data sources.
• Represent Graduate Philadelphia at virtual, hybrid, and in-person recruitment events, information sessions, conferences, and meetings.
• Support delivery of programs for special initiatives and designated populations including faith-based, re-entry programs, justice involved individuals’ referral programs, and higher education/community-based referrals.
• Coach adult learners in credentialing and degree completion through weekly advising meetings and ongoing touch points.
• Monitor data and generate reports through Salesforce and other data management systems.

Conoscenze

Excellent communication

Bilingual English/Spanish

Data reporting

Relationship building

Project management

Formazione

Associates degree or above

Strumenti

Salesforce

Descrizione del lavoro

Graduate Philadelphia, Inc. is seeking a Program Specialist who will support a diverse portfolio of advising services for adult learners, guiding them from pre-enrollment through credentialing and completion.

The role includes advising on financial aid, program options, and career pathways, while collaborating with external partners and representing the organization at events. The hybrid position requires coordinating with learning providers, maintaining data in Salesforce, and helping learners