Hybrid Program Administrator – Medical Education & Residency

Mass General Brigham; Boston (MA); Hybrid; USD 53,000 - 76,000; Full time

Job summary

Mass General Brigham is seeking a Program Administrator to provide comprehensive administrative and programmatic support for medical education programs within the Department of Psychiatry, including the Psychiatry Residency Program, Harvard Medical School student education, and the Physician Scientist Training Program (PSTP).

The role collaborates with program leadership, faculty, residents, trainees, and medical students to manage day-to-day operations, educational activities, recruitment,

Qualifications

• Bachelor’s degree required.
• Three or more years of administrative experience preferred, ideally within healthcare or medical education.
• Excellent organizational, time management, written, and verbal communication skills.
• Ability to handle confidential information and manage multiple deadlines.

Responsibilities

• Provide comprehensive administrative support for Psychiatry Residency Program in collaboration with program leadership.
• Coordinate resident educational activities, including lecture and didactic series, conferences, examinations, and meetings.
• Support residency recruitment activities, including applicant communications, interview scheduling and coordination, recruitment materials, and interview-day logistics.
• Assist with onboarding and orientation of incoming residents and coordinates administrative requirements for trainee appointments.
• Coordinate major residency events, including orientation, graduation, recruitment activities, meetings, retreats, and other special events.
• Maintain residency information and educational records within New Innovations and other program systems.
• Coordinate resident, faculty, rotation, and program evaluation processes and monitor completion of required evaluations.
• Provide administrative guidance and support to residents regarding program requirements, deadlines, policies, and procedures.
• Support trainee administrative requirements, including credentialing-related documentation, licensing, contracts, moonlighting, visas, external rotations, and other required processes.
• Assist with residency examinations, including organization, materials, scheduling, and related administrative support.
• Maintain program records, databases, calendars, educational materials, communications, and website content.
• Respond to inquiries from residents, faculty, applicants, and other stakeholders and serves as a liaison with appropriate departments and offices.
• Support compliance with applicable institutional and graduate medical education requirements.
• Lead and support special projects and process improvements in collaboration with residency program leadership.

Skills

Organizational skills

Time management

Written and verbal communication

Attention to detail

Initiative

Microsoft Outlook

Microsoft Word

Microsoft Excel

Collaboration

Problem solving

Education

Bachelor's degree

Tools

New Innovations

Job description

Mass General Brigham is seeking a Program Administrator to provide comprehensive administrative and programmatic support for medical education programs within the Department of Psychiatry, including the Psychiatry Residency Program, Harvard Medical School student education, and the Physician Scientist Training Program (PSTP).

The role collaborates with program leadership, faculty, residents, trainees, and medical students to manage day-to-day operations, educational activities, recruitment,