Residency & Medical Education Program Administrator

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 53,000 - 76,000; Full time

Job summary

Mass General Brigham is seeking a Program Administrator to provide comprehensive administrative support for medical education programs in the Department of Psychiatry, including the Psychiatry Residency Program, HMS student education, and PSTP. You will manage day-to-day operations, events, evaluations, and special projects in collaboration with program leadership.

Responsibilities include coordinating didactic activities, onboarding residents, supporting recruitment, maintaining records, and

Qualifications

• Bachelor’s degree required.
• Three or more years of administrative experience preferred, ideally in healthcare, higher education, or medical education.
• Excellent organizational, time management, written, and verbal communication skills.
• Strong attention to detail and ability to manage multiple deadlines and competing priorities.
• High degree of initiative, independent judgment, and problem-solving ability.
• Ability to handle confidential and sensitive information appropriately.
• Proficiency with Microsoft Outlook, Word, Excel, and other administrative systems.

Responsibilities

• Provides administrative and operational support for the Psychiatry Residency Program in collaboration with the Program Director, Program Manager, and other program leadership.
• Coordinates resident educational activities, including lectures, conferences, examinations, meetings, and other educational programming.
• Supports residency recruitment activities, including applicant communications, interview scheduling and coordination, recruitment materials, and interview-day logistics.
• Assists with onboarding and orientation of incoming residents and coordinates administrative requirements associated with trainee appointments.
• Coordinates major residency events, including orientation, graduation, recruitment activities, meetings, retreats, and other special events.
• Maintains residency information and educational records within New Innovations and other program systems.
• Coordinates resident, faculty, rotation, and program evaluation processes and monitors completion of required evaluations.
• Provides administrative guidance and support to residents regarding program requirements, deadlines, policies, and procedures.
• Supports trainee administrative requirements, including credentialing-related documentation, licensing, contracts, moonlighting, visas, external rotations, and other required processes.
• Assists with residency examinations, including organization, materials, scheduling, and related administrative support.
• Maintains program records, databases, calendars, educational materials, communications, and website content.
• Responds to inquiries from residents, faculty, applicants, and other stakeholders and serves as a liaison with appropriate departments and offices.
• Supports compliance with applicable institutional and graduate medical education requirements.
• Leads and supports special projects and process improvements in collaboration with residency program leadership.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Outlook

Word

Excel

Job description

Mass General Brigham is seeking a Program Administrator to provide comprehensive administrative support for medical education programs in the Department of Psychiatry, including the Psychiatry Residency Program, HMS student education, and PSTP. You will manage day-to-day operations, events, evaluations, and special projects in collaboration with program leadership.

Responsibilities include coordinating didactic activities, onboarding residents, supporting recruitment, maintaining records, and