Hybrid Pricing & Order Operations Analyst

Fivetran; New York (NY); Hybrid; USD 104,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

RSU stock grants

Paid time off

Professional development

Team events

Cell phone stipend

Mental health support

Job summary

Fivetran is seeking a Pricing Operations & QTC Analyst in New York to join the RevOps/Monetization team. You’ll test pricing changes, validate quote-to-cash workflows, and ensure launches are ready across sales, billing, and revenue systems.

The role emphasizes cross‑functional collaboration with Sales, Deal Desk, IT, and product teams, plus rigorous UAT and documentation. The position is hybrid with 1–2 days in the NYC office, offering 100% employer‑paid medical insurance, RSU stock grants, and

Qualifications

• 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
• Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly.
• Strong attention to detail and comfort performing structured, repeatable testing work.
• Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision‑making is necessary.
• Clear written communication skills, with the ability to document test cases, defects, and sign‑off criteria for technical and business audiences.
• A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight.

Responsibilities

• Pricing Operations & QTC Support: Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, ensuring pricing logic is reflected in QTC workflows.
• Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
• Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
• Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
• Job_responsibilities_description_extra
• Maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.
• UAT & Testing: Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented.
• Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps.
• Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
• Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process.
• Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.

Skills

Pricing operations

Order operations

Business systems analysis

QA/testing

Documentation

Cross-functional collaboration

Conversational AI tools

Salesforce CPQ

Jira

Sugar

AWS

Azure

GCP

Snowflake

Notion

Metronome

Hex

Tools

Salesforce CPQ

Jira

Sugar

AWS

Azure

GCP

Snowflake

Notion

Metronome

Hex

Job description

Fivetran is seeking a Pricing Operations & QTC Analyst in New York to join the RevOps/Monetization team. You’ll test pricing changes, validate quote-to-cash workflows, and ensure launches are ready across sales, billing, and revenue systems.

The role emphasizes cross‑functional collaboration with Sales, Deal Desk, IT, and product teams, plus rigorous UAT and documentation. The position is hybrid with 1–2 days in the NYC office, offering 100% employer‑paid medical insurance, RSU stock grants, and