Hybrid Premium Audit Training Lead

AmTrust Financial Services Inc.; Boca Raton (FL); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance

Health Care Flexible Spending

Dependent Care

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services is seeking a Learning Facilitator for the Premium Audit Team in Florida. You will design and deliver training for audit staff, develop resources, and update procedures while mentoring trainees to meet regulatory standards and internal policies.

You will use secure platforms to track progress, support onboarding, and provide ongoing education on industry trends. Hybrid work within a 50-mile radius may apply.

Qualifications

• Minimum 1 year experience in premium audit or related industry training role.
• Bachelor’s degree in accounting, Finance, Business, or related discipline OR equivalent experience.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated proficiency with Microsoft Office Suite. Excellent Excel skills are required.
• Strong analytical and critical thinking skills, with attention to detail and organizational abilities.
• Ability to effectively multi-task and work in a fast-paced, team-oriented environment.
• Maintain professional decorum during interactive training sessions and with trainees.
• Must be willing to be recorded during training meetings for procedural or system based training for Premium Audit, and maintain confidentiality of information shared.

Responsibilities

• Design and implement training programs for various audit staff.
• Develop and maintain materials and education resources.
• Establish, share and update departmental procedures by monitoring and identifying any necessary updates.
• Share identified skill sets with various partners and business units.
• Support onboarding and initial training of new hire training classes.
• Teach various audit procedures related to standards defined by NCCI, independent state bureaus, and other applicable regulatory agencies.
• Utilize secure digital platforms and remote communication tools to record trainee data to identify and improve development programs.
• Provide ongoing education to the department based on identified needs and industry trends.
• Develop, utilize and score knowledge assessments related to training materials and topics.
• Communicate training and procedure updates to auditors and management.
• Make recommendations to increase the efficiency of audits, and related operational processes.
• Provide technical guidance, procedural guidance and mentorship to less experienced team members.
• Maintain accurate records of training and related materials used and convey results to applicable stakeholders including auditors, team members, managers and department leadership.
• Stays current with manual rules, industry trends, and regulatory requirements.
• Performing cross functional support during peak periods as needed.
• Performs other functionally related duties as assigned.
• Liaison between the quality and compliance units in premium audit for cohesion and cross training.

Skills

Communication skills

Attention to detail

Multi-tasking

Team oriented

Professional decorum

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Excel

Job description

AmTrust Financial Services is seeking a Learning Facilitator for the Premium Audit Team in Florida. You will design and deliver training for audit staff, develop resources, and update procedures while mentoring trainees to meet regulatory standards and internal policies.

You will use secure platforms to track progress, support onboarding, and provide ongoing education on industry trends. Hybrid work within a 50-mile radius may apply.