Hybrid PM/Program Manager — Legal Tech & AI Initiatives

Insight Global; Bellevue (WA); On-site; USD 120,000 - 170,000; Full time

Job summary

Insight Global is seeking a Program/Product Manager to support a growing Legal Technology Operations organization in Bellevue, WA. This hybrid role blends product and project management, partnering with non-technical stakeholders to uncover needs and translate them into future-state workflows and requirements.

The role manages multiple smaller technology initiatives—from discovery through deployment and hypercare—covering AI-enabled solutions, CLM, reporting, and workflow automation, with direct

Qualifications

• Define objectives, problem statements, and roadmaps.
• Elicit and document business and functional requirements.
• Map current- and future-state processes and customer journeys.
• Translate requirements into actionable backlogs and tech workstreams.
• Lead multiple smaller tech initiatives end-to-end.

Responsibilities

• Lead discovery sessions to understand business objectives, user/customer needs, pain points, workflows, and desired outcomes.
• Help business stakeholders turn ambiguous needs into clearly defined problems, requirements, and technology solutions.
• Personally elicit, refine, document, and validate business and functional requirements.
• Build process diagrams, customer journeys, and current-state/future-state workflows to identify gaps and opportunities for improvement.
• Develop and manage product roadmaps and backlogs, including prioritization of requirements and enhancements.
• Partner with technologists/developers to translate business and functional requirements into technical workstreams.
• Manage multiple smaller technology and AI initiatives simultaneously from discovery through deployment and hypercare.
• Drive open actions, risks, issues, and dependencies to closure and elevate appropriately when progress is blocked.
• Coordinate across Legal/business stakeholders, developers, data teams, IT, leadership, and external vendors.
• Provide clear, concise project status and risk communication to directors, VPs, and other executive stakeholders.
• Lead testing, deployment readiness, adoption/training, and post-production issue resolution.
• Ensure delivered solutions address the original business problem and achieve the intended business outcome.

Skills

PM experience 7+ yrs

Requirements elicitation

Process mapping

Stakeholder mgmt

Backlog prioritization

Cross-functional org

Executive communication

Blocker removal

Job description

Insight Global is seeking a Program/Product Manager to support a growing Legal Technology Operations organization in Bellevue, WA. This hybrid role blends product and project management, partnering with non-technical stakeholders to uncover needs and translate them into future-state workflows and requirements.

The role manages multiple smaller technology initiatives—from discovery through deployment and hypercare—covering AI-enabled solutions, CLM, reporting, and workflow automation, with direct