AI-Driven Legal Ops Program Manager

Amazon; Seattle (WA); On-site; USD 83,000 - 130,000; Full time

Job summary

Amazon Health Services (AHS) Legal is seeking a Program Manager to transform manual legal processes into AI-powered workflows. You will define roadmaps, pilot AI tools, and partner with attorneys and business teams to identify automation opportunities.

The role blends legal operations with technology, measuring impact and reporting on program health across the organization. You will contribute end-to-end ownership, drive adoption, and work with cross-functional partners to set standards and

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree.
• 2+ years of driving process improvements experience.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.
• Experience implementing repeatable processes and driving automation or standardization.

Responsibilities

• Own the program roadmap for legal process automation: define milestones, manage cross-team dependencies, identify risks early, and drive timely resolution or escalation to keep delivery on track.
• Evaluate, pilot, and build AI-powered tools and workflows that replace manual legal and compliance processes, measuring adoption and time savings to validate impact.
• Partner with attorneys, compliance professionals, and business teams across multiple business lines to identify trends, recurring pain points, and opportunities for automation.
• Define success metrics and build reporting frameworks that give leadership clear visibility into program health, operational efficiency, and vendor performance.
• Collaborate with other Program Managers across the organization to share best practices, avoid duplicated effort, and raise the bar on program management standards.

Skills

Program management

Data metrics

Cross-functional collaboration

Stakeholder management

Process improvement

Automation

Scheduling

Education

Bachelor's degree

Job description

Amazon Health Services (AHS) Legal is seeking a Program Manager to transform manual legal processes into AI-powered workflows. You will define roadmaps, pilot AI tools, and partner with attorneys and business teams to identify automation opportunities.

The role blends legal operations with technology, measuring impact and reporting on program health across the organization. You will contribute end-to-end ownership, drive adoption, and work with cross-functional partners to set standards and