Hybrid Platform Engineer – Observability & SRE

ADUSA Corporate Support; Chicago (IL); Hybrid; USD 101,000 - 152,000; Full time

Benefits offered by this job

Hybrid work schedule

Core office locations: Chicago IL &amp

Job summary

ADUSA Corporate Support, a division of Ahold Delhaize USA, seeks a Platform Engineer II to drive observability across applications and infrastructure. You will implement synthetic monitoring, SNMP integration, and alerting, partnering with SRE, infra, and apps teams to improve visibility and reliability.

The role supports a flexible hybrid schedule with 3 in-person days at core locations including Chicago, IL, plus 2 remote days.

Qualifications

• Bachelor's degree or equivalent practical work experience.
• 3+ years engineering Reveille monitoring system and related infra.
• 3+ years instrumenting SNMP-based monitoring (MIB, traps, polling).
• 3+ years in platform/infrastructure engineering, DevOps or related role.
• Experience integrating events with monitoring and incident systems.
• Knowledge of observability concepts (metrics, logs, traces, dashboards).
• Scripting or automation in Python, PowerShell, Bash or similar.
• Cloud infrastructure and CI/CD practices, APIs, version control.
• Strong troubleshooting, communication, and collaboration skills.

Responsibilities

• Design, deploy, and maintain synthetic monitors across endpoints.
• Configure Reveille and Datadog Synthetics to alert on performance.
• Maintain on-prem Reveille and its infrastructure.
• Instrument SNMP monitoring for devices and networks.
• Design alerting, deduplication, and escalation workflows.
• Partner with ServiceNow for event mapping and incident correlation.
• Maintain observability platform features, integrations, configurations.
• Onboard apps, services, and infra to observability tools.
• Develop dashboards, monitors, and alerts using established standards.
• Automate platform tasks using scripts and reusable templates.
• Support instrumentation and telemetry collection, tagging, logging standards.
• Troubleshoot data collection, platform issues, and provide diagnostics.
• Assist with upgrades, agent deployments, migrations, and config changes.
• Collaborate with teams to understand observability needs and adoption.
• Maintain docs, runbooks, inventories, change records; reduce alert noise.

Skills

Observability concepts

Python scripting

PowerShell scripting

Bash scripting

Cloud infrastructure

CI/CD practices

APIs

Troubleshooting

Communication

Education

Bachelor's degree in computer science or related field

Tools

Reveille

Datadog

ServiceNow

SNMP monitoring

CI/CD tools (Azure DevOps)

Job description

ADUSA Corporate Support, a division of Ahold Delhaize USA, seeks a Platform Engineer II to drive observability across applications and infrastructure. You will implement synthetic monitoring, SNMP integration, and alerting, partnering with SRE, infra, and apps teams to improve visibility and reliability.

The role supports a flexible hybrid schedule with 3 in-person days at core locations including Chicago, IL, plus 2 remote days.